Contact
Write to us at kontakt@mocean.de. We usually respond within 24 hours.
Phone
Call us on 0800 123 4567 – free of charge. Monday to Friday, 9 am – 6 pm.
Live Chat
Use our live chat on the website for quick answers to your questions.
FAQ & self-service
Visit our FAQ page for answers to the most common questions.
Frequently asked contact questions
Is MOCEAN available in my area?
MOCEAN vehicles are delivered throughout Germany. You can have them delivered to your home or collect them at a partner location.
Where can I manage my subscription?
You can find all details about your subscription, terms and services in your personal account area, or contact us directly.
What are your service hours?
Our team is available by phone Monday to Friday from 9 am to 6 pm. By email, we usually respond within 24 hours.
Ready to get started?
Discover our current vehicle fleet and start your flexible subscription.